AOL Mail Not Working

AOL mail not working
  May 12, 2022      AOL      Admin

Estimated Read Time : 5:00

Are you also facing issues in your AOL Mail? Well, you are not the one to face this. Many AOL users are facing AOL Email not working issues on daily basis. The fact is, AOL mail not working is not a big issue, although it can be a challenge for the user when they don’t know how to get it resolved and they fail to check their new emails. In case, if you don’t want to get in trouble with your AOL mail, then read this blog till the last word. As in this blog, we are going to provide you with all the relevant information about the AOL mail, not working issues.

Reasons Behind AOL Mail Issues

Some of the fundamental reasons due to why users may face AOL mail issues are as follows.

  • Weak Internet Connection
  • The web browser is not compatible or is outdated
  • The mail server is down
  • Mail account settings are not correct
  • Third-party applications like antivirus software are disabling the website to work efficiently.
  • Incorrect login credentials
  • Technical errors

Common Problems with AOL Mail

A mail server works properly with many technical factors. If even a single factor fails to work properly, then there can be chances of facing errors. The same applies to AOL mails as well. There can be multiple or different issues that a user may face while using the AOL mail services. Now, let’s have a detailed look at the common problems that AOL mail users can face while working on it.

Problem 1: AOL Mail Not Working on Google Chrome

Almost every citizen of the world is using the Google Chrome Web Browser for doing web searches, and that’s why the most frequent errors that AOL Users face are related to Google Chrome. Sometimes, AOL mail may fail to work on Google Chrome, and to get the AOL Mail not working with Google chrome issues resolved, here are the steps that you can follow.

  • First of all, open google chrome and click on the three dots available at the top right side of the screen.
  • After that go to the “More Tools” > “Extensions”.
  • Now, remove all the unwanted extensions that are attached to your browser.
  • After that, clear all the browsing history of your browser and make sure to change the time range to “All Time”.
  • Then update your Google Chrome to the latest available version.
  • At last, factory reset the browser’s settings by going to the Settings > Advanced > Reset and Clean Up. Now click on the option displaying “Restore Settings to their factory default”.

AOL Mail Not Working on Google Chrome

After following the above steps, you have now successfully made the necessary changes in your Google Chrome to get the issue resolved. In case, if the issue still exists, then it indicates that there is not a problem with Google Chrome, there is something else that still needs to be resolved.

Problem 2: AOL Mail Not Working on iPhone

If your AOL Mail is not working on iPhone 2021 then here are the steps that you can follow to get the problem resolved.

  • Hard Reset the AOL application: The easy way to fix the AOL mail not working issue in the iPhone is to reset the AOL mail application. Hard reset simply means closing all the background running applications and then launching the mail application again.
  • Now, turn on the Airplane mode for a few seconds and then turn it off.
  • This process usually gets the internet issues resolved. After that, try to open the AOL mail on your iPhone and check for the presence of the error.

AOL Mail Not Working on iPhone

Problem 3: AOL Mail Not Working on MacBook Pro

If you are also facing the AOL Mail not working on Mac problems, then below we have mentioned the steps that you can follow to get the error resolved.

  • First of all, you need to verify the account settings. If the user account information and the email settings are not correct, then you may encounter the AOL Mail not working on MacBook Pro.
  • Now, check for the internet speed and then refresh your AOL mailbox.
  • This issue can be solved by running the Connection Doctor. After running this tool, it will tell you the reason due to why the error occurs so that you can easily perform the desired steps to solve that specific error.

AOL Mail Not Working on MacBook Pro

Problem 4: AOL Mail Not Working with Outlook

If your AOL email has stopped working in Outlook, then here are some of the methods that you can follow to solve this problem.

  • Update Login Password: When you have changed your Login password over the internet or through a web browser, then you have to change it in Outlook too. As the password will not update automatically. So, to update the login password of your AOL mail account, open the Outlook application and go to the account settings. After that, choose your AOL mail account and then update the password.
  • Update the application to the latest version: When you are using an outdated version of the Outlook application, then there are chances that Outlook will not be able to work with the latest security settings of your AOL account. So, updating Outlook to the latest version can directly lead to the better functioning of the AOL Email.
  • Additional Ways: Clear the cache and cookies of your browser’s history and make sure that the incoming server details are right. 
Protocol Server Settings Port Settings
POP 3 Incoming Mail Server: POP3-995-SSL
Outgoing Mail Server: SMTP-465-SSL
IMAP Incoming Mail Server: IMAP-993-SSL
Outgoing Mail Server: SMTP-465-SSL

AOL Mail Not Working with Outlook

Problem 5: Not receiving new mails on AOL Mail account

So, if you are not able to receive new AOL emails on your email account, then here are the steps that can help you to resolve the problem.

  • First of all, check all the filters that you have added to your AOL account.
  • Now delete or disable all the filters that are of no use.
  • Also check the spam or junk box, as sometimes, the new mails can directly go to that folder.
  • In case you received an important mail in the spam folder, then select it and mark it as “Not Spam”.
  • At this stage, also make sure that you have not added any contact to the black list.
  • Also wait for a few moments, as sometimes there can be a delay in receiving new emails due to heavy network traffic.

Not receiving new mails on AOL Mail account

Problem 6: AOL Mail Not Working on Windows 10

The main problem that the AOL mail users are facing on Windows 10 is that they are not able to sync their mail with the windows 10 mail app. Now, here are the steps that you can follow to get the problem resolved.

  • Disable the two-step authentication: If you are not able to sync your AOL email with the Windows 10 email account, then there might be an issue with your email account. Many AOL email user’s two-step authentications to protect their email accounts. Although, the two-step authentication is a useful feature, but sometimes this feature can cause problems in the Windows 10 mail app. The AOL mail not syncing is with the Windows 10 mail app can be one problem with that. So, simply disable the two-step authentication in your mail settings and then check if you can sync the mail with the windows 10 mail app. Many AOL email users have reported that after disabling the two-step authentication, they have successfully synced their AOL email with Windows 10 mail app.
  • Reset your Mail App in Windows 10: First, go to the settings application and then go to System > Apps & features. Then click on the mail app and then go to the Advanced options link. Then on the next page, click on the reset button, and in the warning message, again click on the reset button. After that, your AOL mail will be reset successfully.
  • Update the Mail App in Windows 10: Sometimes updating the application to the latest version can eventually lead to the solution of a common problem. Now, to update the mail app to the latest version, first press the Windows key and then type the Microsoft Store App in the insert box and launch the application. Then Search for the “Mail and Calendar” and click on the “Update” option. Once you will update the application to the latest version, then you can also add additional accounts or can update your existing accounts. Now you can successfully sync your AOL mail to the Windows mail application.

Problem 7: AOL Mail Not Working Currently Unavailable

If your AOL Mailbox is temporarily unavailable, then try to perform the below-mentioned troubleshooting methods.

  • Check the Status of AOL Server: If your AOL mailbox shows you a message that it is not available, then there are chances that the server is down from the backend. In case, if the mail server is down, then you don’t have any option to do. You only have to wait till it gets functioning again. You can easily check the AOL server status through different websites such as Down Detector, Outage Report, etc. However, if the server is up, then definitely the issue is only with your network.
  • Clear Browsing History & Disable Unwanted Extensions: When your browser’s history is not deleted for a very long time, then it can add unwanted cookies and cache in your browser which can further result in lagging while working on it. Also, some unwanted extensions can directly stop an application to perform efficiently. So, it’s recommended to keep your browser’s history cleared and disable all the unwanted extensions from your browser.
  • Disable Security and Safety Applications: A background running antivirus software can eventually stop the application to work properly. Antivirus and firewall software can block the connection of accessing the AOL mail. So, if you are facing the AOL mail currently unavailable issue, then disable all the security and safety applications. Now, restart your PC and open the AOL mailbox. This step can easily get this problem resolved.

Problem 8: AOL Mail not working on Android

If you are not able to connect to the server of AOL mail not working on your android mobile, then here are the troubleshooting methods that you can follow to get the issues resolved.

  • First of all, on your android device, open the AOL mail.
  • Now enter your login credentials and move to the incoming and outgoing server settings.
  • Shift to the manual setup option and enter the following settings.

AOL IMAP Settings

Server Address
Username Your unique AOL email address
Password Email login password
Port 993
TLS/ SSL required Yes

AOL SMTP Settings

Server Address
Username Your unique AOL email address
Password Email login password
Port 465
TLS/ SSL required Yes

AOL POP3 Settings

Server Address
Username Your unique AOL email address
Password Email login password
Port 995
TLS/ SSL required Yes

Winding Up

So, that’s all with the possible issues and problems that an AOL mail user can face while working on the mail. We have also covered the best solutions and the methods for each problem. If you have any specific queries related to the AOL Mail account, then feel free to reach out to us through the help section. Our experienced professionals will be there to assist you.

Frequently Asked Questions

Here are the steps that you can follow to add or remove a contact from the blocklist.

  1. At first, click on the Block Senders tab, and under the box displaying “Block mail from addresses I specify,” type the email address which you want to block.
  2. Click the “+” icon to add the contact to the blacklist or to remove a contact from the blocklist, click on the “X” icon next to the email address.

When there is heavy internet traffic or if there is a routing/ network error, then your AOL mail account may work at a very low speed. Try to check the internet speed of your WIFI and if it’s high, then the problem is mainly occurring due to the heavy traffic. In that case, you don’t have any option to do except wait till the traffic removes automatically.

  1. How can I change my AOL email Login password?

A: If you wish to change the login password of your AOL mail account, then here are the steps to do so.

  • Go to the account security page.
  • Now, click on the “Change password” option.
  • Enter your new login password and click on the “Continue” option to save the updates.

AOL Mail account provides IMAP access to your account. It helps the users to connect to their emails from their desktop or directly through the mobile mail app.

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