Troubleshoot AOL Email Not Working on iPhone

AOL Email Not Working on iPhone

If you are someone who needs to share documents and send emails every day, then try your hands on AOL. A free email service provider, AOL allows its users to chat, chat media files, browse the web, and a lot more services. The best part of this software is that it is completely free. You can, in fact, use this software on your desktop as well as your mobile phone. Though users do face issues, such as AOL Mail Not Working on iPhone, all of these can be fixed easily.

People using AOL do struggle with some problems, and this is why we are here. This blog is dedicated to users who are unable to run AOL on their iPhones. Read it to every end to understand how you can resolve it.

Why Does AOL Struggle To Work On iPhones?

There can be several reasons behind this problem. Hereinafter you will find some of them:

Wrong Credentials:
One of the most basic and common reasons behind AOL Mail not working on iPhone is that you are putting in an incorrect user id or password. It is seen that people tend to forget their credentials. This is why AOL allows people to change it by clicking on Forget ID or Password. They share a mail/message on your linked account/mobile number. You can use that to add a new password.

Using Outdated AOL Application:
Another reason could be that you haven’t updated your AOL to its newest version. AOL will stop running on its outdated version after a certain point. Therefore, even if you have been using the same for quite some down, it is possible that it will break down someday. This is your sign to update your application.

Running Outdated iOS Version:
Not only can an outdated AOL version creates problems, but also an iOS one. So, if you are unable to use open your AOL mails, it can be because of that. Update your iPhone, and this might resolve the issue for you.

Issues With The Internet:
If you have a weak internet connection or if there is any physical damage to your router, then this could create a hindrance with AOL. Check your router and internet speed and fix the issue to run your email system smoothly. If you need to fix

Technical Error:
There is a possibility that you are struggling because the issue is from AOL’s side. There are days when their server is down or when they are facing any other technical error. If this is so, then all you can do is be patient. Wait for some time and try accessing your application after some time.

How Do I Get My AOL Email On My iPhone Working?

Once you navigate the cause, you can easily resolve the issue. If you are looking for answers to how to fix problems with the AOL app on iOS, keep reading!

Check Your Credentials:
As stated above, entering incorrect credentials is a very common mistake that users make. In case you are unable to access your AOL email, check if you are putting in the right credentials. However, for users who have forgotten their passwords, AOL has a recovery system.

  • Open the login page of the AOL application on your iPhone.
  • There, put in your email address, and instead of entering the password, look for Forgot Password option.
  • Click on the same and select the option you want to go ahead with. The options here would be your recovery email address and phone number.
  • Thereafter, the software will share a recovery link with you.
  • Select the link and set a new password. Close this window and go back to the AOL application.
  • Put in your new credentials, and this might resolve the problem.

Hard Reset Of AOL Application:
If you do not want to go through all the trouble, this is the simplest way to overwrite AOL Mail Not Working on iPhone issue. Hard reset is nothing but closing the AOL application and any other one that you were using along with it and then restarting AOL. However, closing AOL does not mean just clicking on the close icon. You need to shut it down, even from the background. This means that you need to remove the application from your recent tabs window.

To do so, double-tap on the home button and locate AOL. Swipe up the thumbnail, and you are done. Finally, restart AOL and see if it is working.

Remove AOL Application Cache:
When you use any application or run a browser, you leave behind your search history and cache. It is advised to clear it every now and then for a better experience. If you need to overcome AOL Mail not working on the iPhone issue, then try deleting its cache.

  • To clear the cache, open Settings on your iPhone.
  • In the search bar, type Apps, and under that option, look for AOL.
  • When you click on the same, you will see a list of options.
  • Here, you need to look for Storage and Cache option, and from there, you can remove the cache.
  • Finally, go back to the AOL app and try using it.

Update AOL Application:
You might also have the question ‘How do I get my AOL email on my iPhone’ because of an outdated AOL application. If this is the case, you can update it to its latest version with the help of the steps mentioned hereafter.

  • Firstly, go to the iOS App Store to initiate the update process.
  • Here, in the search bar, look for AOL Email Application.
  • Once you are on this tab, you will see an Update icon below the application name.
  • Click on the same and wait till it’s done. It can take a couple of minutes, depending on your internet speed.
  • Once done, run the application and resume your journey with AOL.

Remove and Re-Add Your Account:
If you have tried all the above-mentioned troubleshooting options and are still unable to use AOL on your iOS, then you must remove your account and add it again.

  • Initially, head up to the Settings on your phone.
  • There, locate the Mail option. You can do it by typing Mail in the search bar.
  • Here, you will find your AOL account. Select that and hit on the Delete Account button.
  • Thereafter, look for the Add New Account option and select AOL.
  • Next, put in your credentials and log into the application.
  • You can now use this account to run your emails.

Related Page: How Do I Reset My AOL Password

Restart Your iPhone
What is the most basic solution to any fix nay technical device error? Restart it! Do the same with your phone. There is a possibility that this is all you need to do to fix problems with the AOL app on iOS. Shut down all the applications and long-press the power button. Then from the options, click on restart. Give it a few minutes and once the phone is back on, open the application again.

Run AOL on Browser
If nothing resolves your AOL application issue and you urgently need to access your emails, go to your browser and use its online version. Just go to the official website and put in your email address and password. Use this version till your application is all set to run again.

Connect With AOL Expert Team

AOL has a special service available for its premium members. If you have the package, you are eligible to seek help from the 24×7 customer service expert team. To discuss the issue and get a guide to set up AOL Mail server settings on iPhone, give a call on its helpline number. Someone from the team will assist you through the process and find the best solution for you.

Use An Alternative Email Application
This is the last thing you can do if you have had enough trouble and there are still AOL server settings for the iPhone issue. Use any other iOS email application till the time you get your AOL fixed. You can work on a vanilla mail application that comes pre-installed on every iPad and iPhone.

  • Fire up the Settings on your Apple device.
  • In the search bar, put in Mail and tap the search icon.
  • Now, from the available options, click on Add Account.
  • Thereafter, select AOL and log into your account.
  • This will sync your AOL account vanilla mail.
  • Finally, open the mail application and continue working.

Final Statement:

If you are troubled with AOL Mail Not Working on iPhone, then this blog is the perfect place for you to be at. Here, we have the main causes of this issue and solutions for the same. You can resolve your problem easily with the help of this post. However, if you are still going through the same trouble, you can get in touch with us. Send us an email at stating your issue, and we will get back to you shortly. Remember to mention your contact details to make the communication process faster and easier.


If you are unable to share image attachments, you need to make changes to your application settings.

  • Open the application and enter your credentials to log in.
  • Now, locate the Settings options and click on that
  • Here, go to Options and look for the General tab.
  • From the list of available options, remove the tick mark from Hide Images in the Mail from Unknown Person.
  • Finally, save the change by clicking on the Apply button.
  • If you are unable to open the AOL mail app on your iPhone, this could be because of the following reasons:

  • Entering an incorrect email address or password
  • Using an older version of the AOL app.
  • Haven’t updated your iPhone.
  • Using a weak internet or having a damaged router
  • Other technical problems.
  • You might not be able to receive emails on AOL because of incorrect AOL server settings for iPhone. It is important that you check if there is an issue with the server settings to run the application smoothly. 

    If you need to update your AOL application on your iPhone, you can try the following fixes:

  • Do a Manual Refresh
  • Toggle Airplane Mode On and Off
  • Reset Network Settings
  • Check Mail Settings
  • Delete and Reinstall Mail App
  • Remove and Re-Add Account
  • Check Notification Settings
  • Enable Background App Refresh
  • Check Cellular Data Settings
  • Disable Low Data Mode