Cannot Open an Attachment in AOL Mail

Why Can’t I Open An Attachment In AOL Mail?

The free webmail service AOL mail is used for communicating with people by sending and receiving emails. However, being the most used email service, this email is not far away from various glitches, and one such error is unable to open the attachment in AOL email. If you are not able to open the received email attachment, and you also have Questions in your mind like, why can’t I open an Attachment in AOL mail, then you don’t have to worry; you can fix this issue easily by following the steps mentioned in this blog.

You can even call AOL Experts if you need any help with the steps.

Reasons why You can’t Attach or Open an Attachment in AOL Mail


There can be various reasons why you have to deal with AOL mail attachment errors.

  • You are not downloading the File in a proper way
  • Your device doesn’t have the appropriate software to open the File.
  • An issue in your system.
  • AOL server problem.
  • Browser-related errors.
  • The AOL file attachment size

Also Read: Recover Hacked AOL Email Account

Steps To Fix Unable To Open Attachment In AOL


You have to follow the steps mentioned below to fix the issue if can’t attach or open the email attachment in AOL:

Reboot your device and the Email server


To fix the issue of the error of attaching or opening Attachments in AOL, the first and foremost important thing that you need to do is reboot everything. Shut down your device and then start it again, then log out of your AOL device, then log in again. Now check if you still can’t read or see the attachment in AOL mail.


Download File Properly


You have to make sure that you are downloading the File correctly from your AOL email. If it is an image, then you can see the preview of the image by clicking the right side of the text and then clicking to download it. However, if it is a file, then click on the file name and download it. These downloaded files and images will be saved in the ‘My Download’ folder of your system.
Important: To download any file properly, you must have good Internet Speed, so verify it first.

Also Read: Reactivate AOL Account

Check with Correct Software


Check and verify that you have the correct software to open the File. For example, to open a PDF file, you must have PDF reader software in your system. In case you don’t have the correct software to open the File, then you can see a pop-up saying it cannot identify the file type.
So download the required software.

Download Again


If the problem of not attaching or opening attachments in AOL Mail still exists, then you can reboot your system and then try to download the attachment again. At the time of rebooting your system, you can go for clean up of your RAM as well. Then the clean slate of RAM is ready to use. You can try to download these files by using any other system.

AOL File Attachment limit


Check the maximum size limit of attachments, and then verify it with your File’s size. As per the AOL server, the size limit of the attachment is 25 MB; if you exceed that, you might face an error.


AOL Server Down


If you Can’t Attach or Open Attachments in AOL Mail, then you should check the AOL server, as it can be one of the major reasons for your Problem. So go to the Internet and search for the status of AOL’s Server.

Also Read: AOL Emails Disappeared


Presence of an Incompatible Browser


If you are accessing your AOL email account with an incompatible Web Browser, you might face an issue while attaching or opening an attachment in AOL mail.
So, it is always recommended to use a compatible Browser.


AOL Quick Restore


If you have AOL software on your device, then you can have the advantage of using Quick Restore. This will resolve all the issues you are facing with the AOL attachment.

To utilize the Quick Restore feature:

  • Go to the start menu and search for System.
  • Now reach the option that says AOL System Information; hit that, and a new screen will appear in front of you.
  • There, click on the AOL Software tab and then the Quick Restore option.
  • Once the restoration is done, hit the Close Button.
  • Finally, restart your device and check your mail attachment issue.

Also Read: AOL Email Not Working on iPhone

Final Words


Even after applying all these steps, if you Can’t Read Attachments in AOL Mail, then you have to take the help of professionals. You can reach out to AOL Email experts, who are available for you 24 hours a day without any time and location constraints. The experts will first hear out your issue and then will give you the best possible solution to fix the error.