AOL service error

AOL Email Service Error

AOL email is considered to be one of the most popular and secure email services across the globe. American Online (AOL) was one of the first email providers to take advantage of the internet’s rivalry in the early 1990s. However, as time passed, AOL email services received various unique features.

Although many users face technical glitches in using their email accounts, AOL service error is one of the most common issues. Well, in this blog post, we have come up with complete details about how to deal with AOL service errors.

Why does AOL Service Error Arises?

Before following the solutions that can help you to eliminate the error, let’s take a quick overview towards the possible reasons due to why AOL service error arises. Having a clear understanding of the reasons can help you to prevent the error from occurring again in the future.

So, here is the list of the possible reasons due to a user may face AOL mail service errors;

  • Weak or poor internet connection
  • An outdated web version can also be a reason why an AOL service error may arise.
  • Incorrect AOL email account server settings.
  • If there is a server issue with AOL, then it can also lead to an AOL service error.
  • A forgotten AOL email account login password.
  • Third-party email configuration issues.

After clearly understanding the possible reasons, let’s discuss the solutions you can follow to resolve the AOL mail issues.

Quick Solutions to Deal With AOL Service Error

Let’s look at the tried and tested solutions you can follow step-by-step to resolve AOL service error or AOL not working error.

Solution 1. Check AOL Email Server

If there is an issue with the AOL email server, then it can lead to various technical glitches, such as AOL email service error. You can check the online server status take help from various online websites such as Down Detector, Is It Down Right Now, etc., to check the server status of AOL email services.

If the official servers are down, you can’t do anything apart from waiting for the servers to get fixed. On the other side, if the server issue is not down, it means that the issue is related to something else, and you have to carry out the other solutions.

Solution 2. Double-check the Login Credentials

In a scenario, providing incorrect login credentials for your email account can lead to the AOL not working or a service error. Sometimes, entering the login password in a hurry can cause typing mistakes and may lead to AOL mail not working issue.

Tip: Try checking the function of the Caps key and turn it off.

If you still face the error, try resetting the login password by visiting the official login page of your AOL email account.

Solution 3. Update Google Chrome Browser

If you are using an outdated version of Google Chrome browser, the user might face issues accessing their AOL email account. In such a case, updating the Google Chrome browser can help you to eliminate various errors.

Here are the steps that you can follow to update your Google Chrome browser;

  • Firstly, launch the Google Chrome browser on your device.
  • Thereon, click on the three dots icon available at the top right side of the screen.
  • Now, a drop-down list will appear on the screen.
  • Here, you have to click on the “Settings” option and select the “About Chrome” option available on the right side of the screen.
  • After that, Google Chrome will automatically start searching for new updates, and if there are new updates available, it will automatically
  • download and restart the browser to install the updates.

Solution 4. Check Email Filters

If you accidentally create a new email filter in your AOL email account, you might face issues in sending or receiving new emails. For instance, an email filter can eventually cause new emails to bypass the inbox and directly move to the trash folder.

In that case, you must check the email filters, and if you find any unwanted filter, then you remove that filter on an immediate basis.

Solution 5. Check the Email Blocklist

If you have added an email address to a blocklist, you will not be able to send or receive new emails from that account.

Therefore, you must check the email account blocklist if you are facing an AOL service error. You can view the blocklist by navigating to Mail Settings > Block Senders. Now, if you find an email address in the blocklist, then you must remove that email address from the list.

Solution 6. Check your Email Spam Folder

If you find an email in the spam folder, which you might find important, then you have to mark that email as “not spam.” Marking an email as “Not Spam,” will help you to receive the emails directly to the inbox.

Here are the steps you can execute to move the emails from the spam folder to your mail inbox

  • First of all, log in to your AOL email account.
  • After that, move to the Spam folder section.
  • In the spam folder, search and select the emails that are important to you and that you want to mark as not spam.
  • Thereon, click on the “Not Spam” option available at the top of the screen.

Solution 7. Verify AOL Email Server Settings (IMAP/POP3)

The email server settings are used to configure an email client. If you provide incorrect email server settings, it may cause an AOL service error.

Important: If you are facing technical glitches while accessing the AOL Email account, then verifying the email server settings is highly recommended.

Let’s take a look at the correct AOL email server settings:

IMAP>

  • Server: imap.aol.com
  • Port: 993
  • Security: SSL
  • Username: Email address of your AOL account
  • Password: Login Password of your AOL email account

SMTP>

  • Server: smtp.aol.com
  • Port: 465
  • Security: SSL
  • Username: Your AOL email account address
  • Password: Login Password of your AOL email account

If you notice any discrepancy with the server settings in your AOL email account, you must rectify the settings immediately.

Solution 8. Delete Browser’s History & Cache

Clearing the browser’s history and the cache is another go-to and easiest solution to troubleshoot various technical glitches. It is equivalent to a soft reset procedure that will help delete the temporary (unwanted) files and cache from the browser.

Below are the steps you can carry out to delete the history and cache on the Google Chrome web browser.

  • Firstly, launch the Google Chrome browser on your device.
  • Thereon, click on the three dots icon available at the top right side of the screen.
  • Under the drop-down list, select the “More Tools” option, and after that, click on the “Clear Browsing Data” option.
  • Now, you will be redirected to the history page of Google Chrome.
  • Here, you have to click again on the “Clear Browsing Data” option available on the left side of the screen.
  • After that, click on the “Advanced” tab option and check-mark all the boxes.
  • Then, click on the “Clear Data” option.

You have successfully deleted the browser history in the Google Chrome browser. After that, re-login to your AOL mail account and check if the AOL service error has been eliminated or not.

Related Page: AOL Mail Not Working

To Summarize

As demonstrated above, we have covered eight tried and tested solutions you can execute to fix the AOL service error. If you face any issues while performing the steps, or if the error is still occurring, then you can connect with our email experts through the chat box. You can also write us your query via mail at info@sbcglobal-help.com. Our email experts are available 24*7 at the help desk to attend your query and provide the best feasible solution.