One small printer error is enough to throw you off your game completely. Imagine you spend hours preparing a report at work just so that you can submit it before the deadline. Once all the work is done, and just as you are about to relax, you get stuck because the printer is offline and you cannot print the report. The offline error on your Dell Printer could be the result of an error in the network connection or a simple hardware problem related to the wires or connecting cables. Before you go into a panic mode, you can call the Dell customer support number and speak to a trained printer technician to find out how to troubleshoot the error. You can also go through the solutions mentioned in this article to fix the Dell Printer offline status on Windows 10.
Steps to solve Printer Offline Status on Windows 10
Solution 1: Restart the Print Spooler Service
Step 1: Press the Windows logo key and ‘R’ key at the same time.
Step 2: Type ‘services.msc’ in the search field and press the ‘Enter’ key.
Step 3: Look for ‘Print Spooler’ in the list of services and check the status.
Step 4: In case you can’t view the status, right-click the service and tap start.
Step 5: Close the Properties window and check if the offline error is resolved.
Solution 2: Check the Dell Printer Connection
Step 1: Restart your Dell printer and review the printer connection.
Step 2: In case your printer has a USB cable, ensure it is securely connected.
Step 3: When using a wired network, make sure the printer port is working.
Step 4: Examine the wireless icon and see that the indication says connected.
Step 5: Check all the cables connecting your printer and make sure nothing is damaged.
Solution 3: Add a second printer (If your printer is connected via ‘Network’)
Step 1: Open the settings on your Windows 10 device.
Step 2: Navigate to the ‘Devices and printers’ section.
Step 3: Right-click the Dell Printer and open the properties.
Step 4: Select Standard TCP/IP Port and enter the IP address.
Step 5: Check the printer status and give the command to print a test document.
If you have any trouble implementing the solutions mentioned above, or if you find that the offline error persists even after you tried all the solutions, you can call the Dell helpline number and ask for additional technical assistance. Professional printer experts are available 24 hours a day and will be able to give the best solution that can target the root of the problem and solve the offline error in no time.