Websites Don't Load - Troubleshoot and Fix Error Messages

How Can you Fix the Web Pages won’t Load Issue

What to do if website is not loading?” or “Why are my websites not loading?” or “Why won’t web pages load?” Google has been replete with such search queries from users who, time and again, have trouble loading web pages. It’s absolutely frustrating when this happens, and you might feel like breaking your computer system, but don’t worry for a second; we have come to the rescue. A myriad set of reasons could be responsible for a website being down. The answer to “Why are my websites not loading?” could lie either with your faulty connection, intruding software or the inert website itself. Here, we are going to help you troubleshoot website not loading issue. So, stick on to this article till the end to fully understand what goes into fixing the “can’t load web pages” issue.

Troubleshooting “Web Pages Won’t Load” issue

1.) Ensure that you have a properly working internet connection

The first and the foremost step is verifying your internet connection. Wireless connections, at times, can be cracking and tend to drop out at times. So, you need to make sure that they are working just fine. Alternatively, in order to make sure that you are connected to the right network, try accessing any popular website such as Google or Facebook. If these sites load, that means you are connected.

Furthermore, there are times when your device could be in airplane mode, and therefore, it could be causing the “can’t load web pages” problem. You need to disable the all communications on the Smartphones, tablets and other Windows desktops and computers. Also, on some Windows Laptops, there are airplane mode keys which can be turned on by mistake. Thus, you must check all these device settings before you go looking for “why are my websites not loading?”.

Network issue

Thereafter, you must make sure that you are connected to your network. To check this, you should be checking your Wi-Fi settings. If those are fine, then keep a watch on your Ethernet cable, which are responsible for the wired connections. If your Ethernet Cable is intact, then it could be your internet connection causing the issue.

Furthermore, for the purpose of checking the internet connection, you must check the lights on the router or modem. Every router or modem has some mechanism to indicate the connection status of the device. If the router shows a red or an orange light, then that means that the internet connection is not working properly. In such cases, rebooting the router or the modem helps. For this, you need to unplug the modem or the router, wait for 10 seconds, and then put it back in. Try accessing the website after this.

Above all, if the problem is still there, you might want to connect to your local hardware for more information. You can also access the admin panel, that is a common occurrence with all traditional web browsers. Most of the routers provide ample information about the error you might be getting while connecting to the internet. If somehow, you are not able to connect to the internet, then you will get information or an error code about that issue. Tracing that error code, you can get in touch with your service provider and can resolve the issue.

2.) Research Error Messages in your browser

Error messages are the browser’s one way of letting you know what is wrong with the network. You can very well utilize this piece of information to try fixing the problem, or at the least, you can know that there are no problems with the hardware or the software. Some commonly encountered errors are:
1.) 403 Forbidden
2.) 404 Page not found
3.) 500 Internal Server

Disable Software Interference

There are certain pieces of software that can interfere with the website while loading. These are ad blockers or browser extensions. If these ad blockers or browser extensions are active on your system, then you might want to disable them in the browser. After you have disabled these extensions, try loading the website again. If this successfully resolves the issue, you might want to add it to the ad blocker’s whitelist so that it doesn’t block them in the future.


Apart from these, there are certain security software that can interfere with your computer’s internet connection. These include anti-virus, anti-malware software or firewalls. If you are using any of these applications, you might want to disable them and then try reloading the web page. You should also, at times, keep a check on the malware. Scanning malware regularly can help you resolve this issue.

Try using a different web browser

If you get a blank screen while loading a website, then your web browser might be the issue. Such unexpected behaviors should get you to switch browsers next time. Switching browsers can sometimes resolve this issue as some websites don’t go along with every web browser. Usually, the browsers which have a smaller market share seem to be less compatible with a lot of websites. While those with a bigger market share, such as Google Chrome or Mozilla Firefox, would work well with almost all of the websites.

Look into your DNS

DNS or the domain name system works like an address book. Its job is to match domain names with the IP addresses. If the DNS server that you are using is either slow or having problems, then you won’t be able to access certain web pages. Also, changing your DNS server can definitely speed up your connection. You can change your DNS servers either on a per-device basis or on the network hardware. If you do it on the network hardware, then it affects every device connected to the network.

Internet Protocol Version 4

Restart the System

Restarting the local hardware can take care of a number of issues including network problems. Restarting the computer resets the network connection and any software that might have crashed and caused the issue.

Try using a different device

Furthermore, you must also try accessing the website on a different device connected to a different network. A mobile device with a cellular connection would be greatly preferred. You can also connect to the website if your mobile is on the same network. As you get the results, you can make out if it is a local network problem or a computer system problem.

Verify if you are not able to access the website or nobody is

What happens at times is that the websites just don’t work. No error message, nothing, they just don’t work. The website would keep on loading but will not show anything. In such cases, you should attempt to find out if the problem is with you or if it is out for everyone else. To do this, you should do the following:

Access one of the below-given sites

Subsequently, after you go to these websites, you should fill in the web address into the given fields and then run the test. Consequently, if it shows that the website is down for everyone, then there is nothing that you can do. In such a case, try again later. If the case is otherwise, clearly, the problem is at your end.

Try accessing a cached version of the website

Lastly, after you have tried every method to access the website and still the “web pages won’t load”, then you might want to try accessing the cached version of that particular site. A cached version can be thought of as a snapshot of the webpage stored on another server. It’s best to access a Google cached version of the website because its search engine has indexed websites more than any other available search engine.

For this, you need to go to Google Search, now put in the URL of the website you are trying to access into the Search box and after that hit Search. In the small downward-facing arrow next to the web address, click on it and then choose the Cached option. This shall run the cached version the website. The date of the snapshot is clearly visible at the top of the webpage. Clicking on links on the webpage can take you away from the cached version of the website. You will need to access the cached version of every page of the website in a similar manner. If you are not able to see the cached version of the website, then it means that Google has not indexed the website yet.


Although we have tried to provide you with all the possible troubleshooting methods that can help fix the “web pages won’t load” issue. Sometimes, it so happens that the website just refuses to load. In such cases, you do not have any other option but to wait. If it’s a big website such as Google or Facebook, then it might be out for just several minutes. However, if it’s not, then it could take hours or days before you can access that website.

Although we have provided you with enough tools that can help you resolve the “web pages won’t load issue“, at times, you would still not be able to fix this. In such cases, you will need professional support. And who better to provide that support other than us? Our team has years of insightful experience and technical know-how up our sleeves, which you can use. Our professionals are credited day and night with the services that they provide on such technical topics. So, do get in touch with us as and when help is required. Access our website [] or send us a mail at []. We are here to help you. Shoot your questions right away!