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How to Fix “AOL Mail Error Code 475”?

E-Mailing is an instant process that has now become a necessary utility for working professionals. The formal structure while writing an e-mail is the reason that every communication held at a professional level should be in the form of an e-mail. However, sometimes there may be a chance of technical error, which can stop the flow of communication and create a hindrance in the workflow. One common error is the AOL Mail Error code 475, which might occur when there are some suspicious activities detected on your system. Here we will discuss various causes which can cause this error and various measures to deal with them.

What is the AOL Mail Error Code 475?

This is a common error faced by various service providers to be held when there is a detection of any suspicious activity from the sender side. Chances of suspicion being detected from your system can rise when you use the same or duplicate content various times for multiple purposes.

Need quick assistance in AOL Mail Error Code 475? Call us at 1-855-356-3099 and interact with our professionals to find effective solutions for your problem error.

Related Error: AOL Service Error

Various Reasons for AOL Mail Error Code 475

AOL Mail Error Code 475 occurs when you:
• Send multiple e-mails within a very short duration of time.
• Send exactly the same e-mail/duplicate mail to various recipients at a time, or you can SPAM activity.
• When so many e-mails get stuck in your outbox or draft folder.
• When there is a virus on your system.

How to deal with AOL Mail Error Code 475

Now that we know the common causes for AOL Mail Error Code 475, we can look for each of these causes step-by-step, as discussed below:

Delete AOL e-mails from the outbox or draft folder:

This might sometimes happen that due to poor connectivity, various e-mails are not sent; instead, they get landed in the outbox folder. To handle  this issue, follow the given steps:
• Go to the outbox folder.
• Select the unsent e-mail that you wish to delete.
• Click on the delete icon, and after that, check whether your account is unlocked or not.

Change AOL e-mail password:

Try to change credentials, i.e., your password, which can be an indication that you are taking a preventive measure to make your account secure and try again. Follow the given steps to change your AOL account password:
• Login to your AOL account.
• Click “Account Security” and click on “change the password” option.
• Enter a new password and save changes.

Create a Free AOL Email Account

Patience is the Virtue:

Sometimes, all you can do is wait for a specific period of time (minimum 12 hours) and afterward check again whether your account has been unlocked. Additional measures to solve AOL Mail Error Code 475. Sometimes, the possible cause for this error is that you might have accidentally deleted registry files or haven’t updated the system drivers. In that case, you need to follow the given steps:
• Check out for “window updates.”
• Right-click on the “Windows” button.
• Click on the device manager.
• If there is any pending update, it will be indicated by a yellow exclamation mark. Thus check out the Yellow exclamation mark.
• Double on the exclamation mark and click update drivers.

Read to Resolve Similar Error : Fix Error Code 420


We hope that with the help of the information provided you might be able to tackle the issue of AOL Mail Error Code 475. However in any case, if you are still unable to overcome this error, you can always directly interact with our experts through live chat options available. Feel free to drop the message anytime and we will be happy to assist you.

5 Easy Techniques to Fix AOL Error Code 420 (Updated 2023)

AOL error code 420 is one of the most common errors, mainly when the user tries to sign-up for AOL services on their PC and smartphone. It is a most irritating and frustrating error which may disallow the users to work on their AOL email account.

Well, we, as email service providers, have received many queries from our subscribers related to AOL error 420, and that’s why we decided to come up with a solid blog to cover the full information. In this article, we are going to cover the complete information about what is error code 420 on AOL mail and how to get the issue resolved.

Possible Reasons Behind AOL Error Code 420?

Let’s take a look at the list of possible reasons due to why a user may encounter AOL error code 420;

  • Outdated AOL email application.
  • Outdated or corrupted web browser on your device.
  • If your device has been affected by malware, it can also lead to AOL error code 420.
  • If you are using an old Windows version on your PC, it can be a compatibility issue with the AOL email server.
  • Poor internet connection.

Related Page: AOL Error 212

Solutions to Resolve Error Code 420 in AOL?

After having a clear knowledge of the possible reasons due to the why arises, then let’s take a look at the solutions that you can easily conduct to eliminate the AOL error code 420;

Solution 1. Clear the Browsing History and Cache

If you cannot log in to your AOL email account, the first solution we suggest is to delete the browser’s history and cache on your device. Let’s take a look at the steps that you can follow to clear history and cache on Google Chrome;

  • To begin with the process, you have to launch the Google Chrome web browser on your device.
  • Press the “Ctrl + H” keys on your device, and then the history settings will open on your screen.
  • Here, you must change the time range to “All Time” and then check-mark all the options.
  • After that, click on the “Clear Data” option.

Solution 2. Update PC’s Windows to Latest Release

In case you are using an outdated Windows operating system on your PC. It can slow down the performance speed of your device and can eventually lead to various technical glitches.

Therefore, keep downloading the new windows update on your device regularly. If you don’t know how to update the PC’s window, then here are the steps that you can follow;

  • Firstly, go to the windows settings on your device.
  • After that, you have to select the “Update and Security” option.
  • Moving ahead, you have to hit the “Windows Update” option.
  • Followed by the above steps, click on the “Check for Windows Updates” option.
  • If new updates are available for your PC, click the “Download and Install” option.

With that effect, the windows updating process will start on your PC. As that process ends, restart your device deeply, and try to log in to your AOL email account. If you cannot log in to your AOL email account, move to the next solution.

Solution 3. Clear the System Files

The next solution that you can follow to deal with AOL error code 420 is cleaning the system files on your PC. You will be able to do this by running the sfc/ scannow command on your device.

  • Move to the windows start menu, and type “CMD” in the search bar.
  • As the search results appear on your screen, then do a right click on “CMD” and select the “Run as Administrator” option.
  • Moving ahead, select the “Yes” option.
  • Thereon, type the “Sfc/ scannow” command, followed by a press on the enter button.
  • Now, the scanning process will start on your device.
  • As that process ends, restart your Pc, and try accessing the AOL website.

Solution 4. Run Antivirus Scan

If your device is affected by malware or virus, it can be the primary reason behind various technical glitches, and AOL mail error 420 can be among them. Therefore, if you find any malicious activities, files, or objects on your device, you must remove them.

Perform an antivirus scan on your device, then perform a deep PC restart. Thereon, verify whether the AOL email error code 420 has been fixed.

Solution 5. Try a Different Browser

If the AOL error code 420 keeps appearing on your browser, then there are some chances that you are using an incompatible web browser to access AOL services. Henceforth, we suggest using a different and updated browser for AOL services.

Check whether the AOL services are working efficiently on the new browser. If it works properly on the new browser, it can indicate some issues with the old browser.

Related Page: AOL Mail Blerk Error 5

Ending Note

In this article, we have tried our best to enlist some solutions that you can easily perform to fix AOL error code 420. If you are still facing the error or need any help related to any of the email services, you can contact our email experts via mail at Our experts are available 24*7 around the clock to attend to your query and deliver the best possible solution.

Learn More About 11 Effective Fixes for AOL Mail Blerk Error 5 and Other Issues

AOL is the topmost email service provider that allows you to share images, files, and other important documents. It also helps improve the overall email service experience by delivering top-notch mailing features. Regardless of being an outstanding mailing service, it is bound to certain technical issues and glitches. AOL Mail Blerk Error 5 is one such error that occurs while loading emails from this email service.

However, to know more about this error, read the entire post attentively and get immediate assistance to your query.

Getting issues while fixing AOL Mail Blerk Error 5 and need expert’s help? Give us a call at+1-855-356-3099, and our experts will guide you in the best possible manner. 

Reasons Why You End Up With AOL Mail Blerk Error 5

The users might confront AOL Mail Blerk Error 5 while loading messages in the AOL server. Apart from this, the users might lead to this error due to numerous reasons. Read the following points attentively to understand the root cause of the issue.

  • Misconfiguration of the Internet settings may lead to AOL Mail Blerk Error 5.
  • In other instances, it may appear due to the storage of unwanted browser or cache files.
  • Sometimes, the antivirus software interrupting AOL might lead to this error.
  • You might get this error due to saved incorrect bookmark addresses.

Related Page: AOL Error 212

Simple Tricks to Handle Blerk Error 5 in AOL Mail

After going through the root causes that may trigger AOL Mail Blerk Error 5, you must proceed further to the troubleshooting section. Following are the quick resolution solutions using which you can fix the error instantly without making much effort.

Solution 1: Stop the Third-Party Cookies Of Your Browser

Sometimes, the users often get AOL Blerk Error 5 because of the corrupted data stored in their browser. Therefore, you must disable the third-party cookies entering your web browser to rectify the issue.

  • Launch your web browser and tap on the menu icon at the top-right corner.
  • Following this, you must choose the highlighted Settings option.


  • Consequently, it will open the Browser Settings on your computer screen. Then, move to the Privacy and Security section.
  • Soon after this, search for the section named “Cookies and Other Site Data” and tap on it.

Cookies and Other Site Data

  • Finally, navigate and tap on the Block Third-Party Cookies option.

Block Third-Party Cookies

Solution 2: Remove the Unwanted Cookies and Cache Files

  • Initially, launch the Google Chrome browser on your device.
  • After this, tap on the three vertically placed dots present at the top-right corner of the screen. Further, opt for the Settings option to proceed further.

top-right corner of the screen

  • Afterward, move to the Privacy and Security tab and head toward the Clear Browsing Data section.

Cookies and Other Site Data

  • As a result, the window that represents the browsing data will launch on your computer screen. Here, you must choose all three options to clear cookies, cache files, and browsing history. Moreover, you can set the time frame from where you wish to remove the data from the Time Range option.

choose all three options and Time Range

  • Ultimately, opt for the highlighted Clear Data button to accomplish the process.

Solution 3: Allow the Enhanced Protection Mode Into Your Web Browser

  • In the beginning, launch the web browser on your computer.
  • After this, hit the Hamburger menu, represented by three dots in the screen’s top-right corner. Then, opt for the Settings option from the drop-down menu list.


  • Following this, head toward the Privacy and Security tab at the Settings page’s left sidebar.

Cookies and Other Site Data

  • Now, move towards the Security section and pick the highlighted Enhanced Protection option.

Enhanced Protection

Solution 4: Upgrade Your Web Browser

Sometimes, using the obsolete web browser version might lead to the AOL Mail Blerk Error 5. Therefore, to avoid this issue, you must verify that you are not running the older browser version. If any updates are available.

  • In the initial stage, launch the web browser on your device and tap on the Hamburger menu icon.
  • Soon after this, move to the Help menu and then opt for the About Google Chrome option from the upcoming menu.

About Google Chrome

  • Subsequently, a pop-up window will appear, where it will automatically look for any recently launched updates. Moreover, it will present you with the web browser version you are presently using if it’s already updated. If it’s not updated, the updates will begin downloading on your device.

Updating Google Chrome

  • Once the downloading process is over, you will get the Relaunch button.

Solution 5: Temporarily Turn-Off the Browser Add-Ons

  • Sometimes the add-ons/extensions/plugins are also one of the most common reasons that might lead to AOL Mail issues. If you accidentally installed a malicious add-on that obstructs your personal data, it may lead to AOL Mail errors.
  • So, to resolve the issue, switch off each extension one by one and launch your AOL Mail account. Apart from this, if you get any harmful extension, uninstall it permanently by right-clicking on its respective icon. Further, opt for the highlighted Remove from Browser option.

Bookmark Manager

Solution 6: Modify the Bookmark URL Address of AOL Mail

With time, AOL Mail URL also changed so the older one is not valid anymore. Therefore, if you use the bookmarked AOL Mail URL to access the mail, you won’t be able to access the website. Thus, it might lead to Blerk Error 5 in AOL.

  • Firstly, launch the web browser on your device and then tap on the three vertically placed dots placed at the top-right corner.
  • Pick the Bookmarks option from the menu, and then opt for the Bookmark Manager from the extended list of options.

Bookmark Manager

  • Now, navigate to the AOL Mail Bookmark and tap on the three-vertically placed dots located next to it.

three-vertically placed dots

  • Thereafter, tap on the Edit option from the menu.


  • Next, within the Edit window, paste the appropriate URL within the URL section and then click the Save button.

paste the appropriate URL within the URL section

Solution 7: Examine the AOL Mail Server Settings:-

  • Usually, when the user encounters the issue, it represents an error message stating: “There was a problem saving the message”. The users might come across this issue while attempting to send an email. Wondering why it happened? It might occur due to your email service’s misconfigured AOL SMTP, IMAP settings.
  • The users must check that the IMAP Server name must be set as, Port Number as 993 of the incoming mail server. On the other hand, the outgoing mail server name must be, Port Number 465.
  • On the other hand, the server name of POP incoming mail is and port number 995. Whereas the outgoing server name is set as, and port number to 465.

Solution 8: Turn-Off Ads and Pop-up Blocker

There are certain instances when some internal settings of AOL Mail obstruct you from accessing the mail account. However, if you use an add-on or pop-up blocker, launch an Incognito window. After that, opening your AOL Mail is the easy way to fix the issue.

Solution 9: Disable the Antivirus Program For Sometime

At times, the third-party security programs and the firewall programs might be the reason that triggers this issue. Therefore, to fix the issue, try disabling the antivirus program for a few minutes and then try again to access your account.

Solution 10: Verify Your Internet Connection & Attachment Size

Sometimes, if you experience that you won’t be able to send the emails, you have to keep the outgoing mails in your Outbox. Moreover, if you find that AOL Mail got stuck in the Outbox for a longer time and receive the issue, look for your internet connection. Moreover, you must ensure that the Outbox must have enough space to add the attachments.

Solution 11: Consult With The AOL Support Experts

Sometimes, it gets quite frustrating for the users when they face difficulty while accessing the AOL Mail account. However, you can resolve it by contacting the AOL support experts, who will assist you with the proper solutions to overcome the issue instantly.

Related Page: How To Migrate Verizon Email To AOL?

Summing It Up!!

Here, we have arrived at the end of this post, and we assure you that now you can easily deal with AOL Blerk Error 5. However, if you require further assistance, contact our experts through a live chat facility.

Essential Tips to Resolve ‘Cannot Connect To Norton Server’ Error

Norton is known for delivering top-notch and robust security features to safeguard your data from any online threats. Undoubtedly, it is rated as the topmost antivirus software that provides complete security to its users. Despite being an outstanding software, it is not free from technical issues or bugs. One of these errors is ‘Cannot connect to the Norton server.’ which might occur while accessing the software.  

Moreover, this error might pop up due to some connection issues with the network. However, the error does not prevent you from accessing the software; the software will still run correctly. But if this error message is regularly coming on your screen, it might hamper the functioning of your system. 

This comprehensive post will discuss the root causes that might evoke the ‘Cannot Connect to Norton Server’ error. We have also elaborated on the simple resolution methods to overcome the error. 

Also Read: AOL Password Reset

Want immediate help dealing with the “Cannot Connect to Norton Server” error? Reach out to our highly-trained experts by call or email and obtain the best possible solutions asap. 

Reasons Why Can I not Connect to Norton Server

Knowing the actual cause behind the “Cannot Connect to Norton Server” error will help you to deal with the issue easily. Therefore, we have listed some factors that might lead to the error to make you understand.

  1. Sometimes, the error might appear due to the impartial downloading of the software.
  2. Corrupted Windows system files might be one of the reasons.
  3. This error might happen when you recently changed the Windows Firewall settings.
  4. It might also arise due to the interruption of malicious programs.

Verified Solutions on How to Troubleshoot “Cannot Connect to Norton Server” Error 

After knowing the root causes of the error, it is necessary to troubleshoot the issue with the correct troubleshooting methods. Therefore, to help you with that, we have provided you with some easy resolutions. Check them out. 

Method 1: Configuration of the Default Web Browser:-

The first and foremost step is to verify that your browser is set as the default browser. To do the same, apply the steps mentioned below. 

  • Open the Control Panel window by typing “Control Panel” within the search panel of the Windows menu.
  • Once you reach the Control Panel window, you must set the “View by” category as “Large Icons”. Alternatively, you can also do so by clicking on the drop-down list present at the top-right corner.
  • Now, you have to set your browser as default by clicking on the “Default Programs” option. 
  • Eventually, it will take you to the new window where you have to opt for the “Set your default programs” option. Here, you will see all the applications you have set as default.
  • Next, pick the preferred web browser that you want to set as the default browser. Further, hover your cursor over the “Set this program as default”. 
  • In the end, tap on the Ok button to save the desired changes successfully. Later, you have to enable the Norton Shield in your web browser using your browser’s Settings section. 

Also Read: Recover Hacked AOL Email Account

Method 2: Fix The Error Using Norton Activation Repair Tool: 

Even after implementing the above solution, if you are facing this error, try the Norton activation Repair Tool to resolve the issue. To use this tool, perform the steps listed below thoroughly.

  • Visit the official website of Norton to get the latest version of the Norton Activation Repair tool.
  • Afterwards, you will see that the repair tool will ask you to relaunch your Windows PC. 
  • Once you start your PC again,  re-run the software and check whether the issue is resolved. 

Method 3: Uninstall and install the Norton Again: 

If the error still persists, you are supposed to install the software again. Before reinstalling the Norton software, ensure that you have uninstalled the software using the Control Panel. For that, go through the steps discussed below. 

  • In the first step, move to the Control Panel by typing it in the search column of the Start menu.
  • Soon after this, take your cursor to the Programs section. Then, you have to click on the “Uninstall a program” option below the Programs section.
  • As a result, it will display the list of all the applications already installed on your system. 
  • After that, choose the Norton product from the list of options, right-click on it and click on Uninstall option.
  • In the upcoming screen, click on the “I plan to reinstall a Norton product. Please leave my settings behind”. 
  • Then, you have to click on No, thanks if you get the advertisement, and tap on Next to uninstall the Norton software.  
  • You have to wait until the uninstallation of the Norton software gets completed. Later on, click on the Restart Now” link.
  • Afterwards, download the latest version of Norton software and go to the download folder to open it on your screen. 
  • Run the downloaded setup file and then review the terms and conditions of the License Agreement. Further, you have to select the highlighted “Agree & Install” option. 
  • With this, the installation of the Norton software is completed. Now, you are free to utilize this software without getting any issues. 

Method 4: Install and Run Norton “Remove and Reinstall” Tool

The Norton Remove and Reinstall tool is used to repair the damage in the installation of the software. Therefore, running this tool can resolve the Cannot Connect to Norton Server issue. Perform the steps listed below to run the “Remove and Reinstall” tool. 

  • Initially, you have to download the latest version of the Norton Remove and Reinstall tool from the official website of Norton.
  • After this, save the downloaded setup file to the preferred location where it is easily located on your desktop.
  • Now, access your default download folder and double-click on the downloaded file to open it.
  • You are supposed to follow the instructions on the screen to complete the installation of the tool.
  • At last, relaunch your system and check whether the issue still exists.

 Method 5: Verify Your Norton Service Status

There might be the possibility that the users might encounter “Unexpected Browser error” or “Cannot connect to the server error” due to the service interruption. Therefore, to resolve the issue you have to look at the status of your Norton Service. For that, you have to apply the instructions listed below. 

  • Initially, open your web browser and access the Norton Service Status page.
  • After this, if you discover any issues regarding any of your Norton products then you have to wait until the service is running. 
  • Furthermore, if you are witnessing a problem which is not linked with the service interruption or outage. In that scenario, you have to visit the Norton Services Status Help. 

Related Page: How To Fix Norton Antivirus Won’t Open?

How Can I Deal with the “We cannot Connect to the Norton Server at this Point , Try Again Later” Error Message?

At times, the users get the error message that “We cannot connect to the Norton server at this moment. Try again later” while activating the antivirus application. Therefore, to get rid of the issue, you have to run the LiveUpdate by following the steps listed below.

  1. Initially, you have to launch your Norton device security product.
  2. Now, look at the notification area and then right-click on the Norton icon. 
  3. After this, select the highlighted Run LiveUpdate option.
  4. Once the process of Norton LiveUpdate is over, you must hit the Ok button. 
  5. You are supposed to Run LiveUpdate until you get the message indicating that “Your Norton product has the latest protection updates” on your screen. 
  6. Next, exit from all the programs and then relaunch your system. Try to use the Norton software again and verify if the error still exists. 

Wrapping It Up!!

We hope that you may find this post informative and that now you can easily resolve the “Cannot Connect to Norton Server” error. However, if you still encounter issues while resolving the error, then connect with our experts. You can communicate with our experts through email or live chat and obtain the best possible solutions to eliminate the error.  

AOL Email Service Error

AOL email is considered to be one of the most popular and secure email services across the globe. American Online (AOL) was one of the first email providers to take advantage of the internet’s rivalry in the early 1990s. However, as time passed, AOL email services received various unique features.

Although many users face technical glitches in using their email accounts, AOL service error is one of the most common issues. Well, in this blog post, we have come up with complete details about how to deal with AOL service errors.

Why does AOL Service Error Arises?

Before following the solutions that can help you to eliminate the error, let’s take a quick overview towards the possible reasons due to why AOL service error arises. Having a clear understanding of the reasons can help you to prevent the error from occurring again in the future.

So, here is the list of the possible reasons due to a user may face AOL mail service errors;

  • Weak or poor internet connection
  • An outdated web version can also be a reason why an AOL service error may arise.
  • Incorrect AOL email account server settings.
  • If there is a server issue with AOL, then it can also lead to an AOL service error.
  • A forgotten AOL email account login password.
  • Third-party email configuration issues.

After clearly understanding the possible reasons, let’s discuss the solutions you can follow to resolve the AOL mail issues.

Quick Solutions to Deal With AOL Service Error

Let’s look at the tried and tested solutions you can follow step-by-step to resolve AOL service error or AOL not working error.

Solution 1. Check AOL Email Server

If there is an issue with the AOL email server, then it can lead to various technical glitches, such as AOL email service error. You can check the online server status take help from various online websites such as Down Detector, Is It Down Right Now, etc., to check the server status of AOL email services.

If the official servers are down, you can’t do anything apart from waiting for the servers to get fixed. On the other side, if the server issue is not down, it means that the issue is related to something else, and you have to carry out the other solutions.

Solution 2. Double-check the Login Credentials

In a scenario, providing incorrect login credentials for your email account can lead to the AOL not working or a service error. Sometimes, entering the login password in a hurry can cause typing mistakes and may lead to AOL mail not working issue.

Tip: Try checking the function of the Caps key and turn it off.

If you still face the error, try resetting the login password by visiting the official login page of your AOL email account.

Solution 3. Update Google Chrome Browser

If you are using an outdated version of Google Chrome browser, the user might face issues accessing their AOL email account. In such a case, updating the Google Chrome browser can help you to eliminate various errors.

Here are the steps that you can follow to update your Google Chrome browser;

  • Firstly, launch the Google Chrome browser on your device.
  • Thereon, click on the three dots icon available at the top right side of the screen.
  • Now, a drop-down list will appear on the screen.
  • Here, you have to click on the “Settings” option and select the “About Chrome” option available on the right side of the screen.
  • After that, Google Chrome will automatically start searching for new updates, and if there are new updates available, it will automatically
  • download and restart the browser to install the updates.

Solution 4. Check Email Filters

If you accidentally create a new email filter in your AOL email account, you might face issues in sending or receiving new emails. For instance, an email filter can eventually cause new emails to bypass the inbox and directly move to the trash folder.

In that case, you must check the email filters, and if you find any unwanted filter, then you remove that filter on an immediate basis.

Solution 5. Check the Email Blocklist

If you have added an email address to a blocklist, you will not be able to send or receive new emails from that account.

Therefore, you must check the email account blocklist if you are facing an AOL service error. You can view the blocklist by navigating to Mail Settings > Block Senders. Now, if you find an email address in the blocklist, then you must remove that email address from the list.

Solution 6. Check your Email Spam Folder

If you find an email in the spam folder, which you might find important, then you have to mark that email as “not spam.” Marking an email as “Not Spam,” will help you to receive the emails directly to the inbox.

Here are the steps you can execute to move the emails from the spam folder to your mail inbox

  • First of all, log in to your AOL email account.
  • After that, move to the Spam folder section.
  • In the spam folder, search and select the emails that are important to you and that you want to mark as not spam.
  • Thereon, click on the “Not Spam” option available at the top of the screen.

Solution 7. Verify AOL Email Server Settings (IMAP/POP3)

The email server settings are used to configure an email client. If you provide incorrect email server settings, it may cause an AOL service error.

Important: If you are facing technical glitches while accessing the AOL Email account, then verifying the email server settings is highly recommended.

Let’s take a look at the correct AOL email server settings:


  • Server:
  • Port: 993
  • Security: SSL
  • Username: Email address of your AOL account
  • Password: Login Password of your AOL email account


  • Server:
  • Port: 465
  • Security: SSL
  • Username: Your AOL email account address
  • Password: Login Password of your AOL email account

If you notice any discrepancy with the server settings in your AOL email account, you must rectify the settings immediately.

Solution 8. Delete Browser’s History & Cache

Clearing the browser’s history and the cache is another go-to and easiest solution to troubleshoot various technical glitches. It is equivalent to a soft reset procedure that will help delete the temporary (unwanted) files and cache from the browser.

Below are the steps you can carry out to delete the history and cache on the Google Chrome web browser.

  • Firstly, launch the Google Chrome browser on your device.
  • Thereon, click on the three dots icon available at the top right side of the screen.
  • Under the drop-down list, select the “More Tools” option, and after that, click on the “Clear Browsing Data” option.
  • Now, you will be redirected to the history page of Google Chrome.
  • Here, you have to click again on the “Clear Browsing Data” option available on the left side of the screen.
  • After that, click on the “Advanced” tab option and check-mark all the boxes.
  • Then, click on the “Clear Data” option.

You have successfully deleted the browser history in the Google Chrome browser. After that, re-login to your AOL mail account and check if the AOL service error has been eliminated or not.

Related Page: AOL Mail Not Working

To Summarize

As demonstrated above, we have covered eight tried and tested solutions you can execute to fix the AOL service error. If you face any issues while performing the steps, or if the error is still occurring, then you can connect with our email experts through the chat box. You can also write us your query via mail at Our email experts are available 24*7 at the help desk to attend your query and provide the best feasible solution.

AOL Email Sending Problems

Are you facing trouble in sending new mails from your AOL email account? If yes, this problem has to be fixed immediately, as it can even hinder your professional work. There can be multiple reasons why you may face AOL mail sending problems.

Well, if you are also facing this issue and looking for a solution to get rid of it, then this comprehensive guide will be important for you. In this post, we covered a summary of things that can help you to fix the sending problems in your AOL email account. So, let’s dive in-depth and discuss the solutions that you can follow to resolve the error.

Why Is My AOL Mail Not Sending Emails?

Let’s discuss the possible reasons due to why a user may encounter the AOL mail not sending emails problem.

  • When you are accessing the email account in an outdated web browser, then it can also be a reason due to why the problem arises.
  • Incorrect AOL email account settings.
  • Browser’s history, cache, and cookies.
  • The attachment that you have uploaded in the email is too large in size.
  • Your AOL email account has been blocked due to sending too many spam emails.
  • Recipient has added your email address in the block list.
  • Providing wrong login credentials for the email account.
  • Due to heavy traffic, the AOL email server is down.
  • The email address that you have entered in the sender’s address is incorrect.

How to Fix AOL Mail Not Sending Problem?

Here are the tried and tested solutions that you can follow to resolve the AOL mail not sending problem.

Solution 1. Restart your PC

We recommend this solution at the top because restarting the PC will clear up some storage space in its internal memory or RAM. Freeing up the storage in the PC’s RAM will help you fix many technical glitches, and the AOL mail not sending problem is among them.

Given below are the steps that you can follow to restart your PC;

  • First of all, close all the running applications on your device.
  • Thereon, press the “Alt+F4” keys together on your keyboard.
  • Now, the shutdown windows will appear on your screen.
  • After that, you have to click on the drop-down arrow icon and then select the “Restart” option.
  • Thereon, you have to click on the “OK” option to complete this process.

After successfully restarting your device, launch the compatible web browser again and log in to your AOL email account. If you are still unable to send new emails from your email account, then move to the next solution.

Solution 2. Verify the AOL Mail Server Status

When the AOL email server is down for maintenance, users might face problems sending new emails from their AOL email accounts. In that scenario, users won’t be able to use all the features of their AOL email account.

You can visit various online server detector websites, such as down detector to check if there is a server issue with the AOL email services.

Solution 3. Disable Firewall Settings on Your PC

The firewall software is essential to keep your PC safe and secure from malware threats. However, sometimes this firewall software can cause some compatibility issues and may even lead to various technical glitches.

The background active antivirus software can also be a major reason why the AOL mail not sending issue arises. Therefore, you can resolve this issue by temporarily disabling the firewall settings. Given below are the steps that you can follow to disable firewall settings on your PC;

  • First of all, navigate to the windows start menu on your PC.
  • Thereon, type “Settings” in the search box, and then under the search results, double-click on the settings option.
  • Under the windows settings page, select the “Update and Security” option.
  • After that, click on the “Windows Security” option and select the “Firewall and Network Protection” option.
  • Moving ahead in the procedure, navigate to the windows security settings on your device.
  • Now, you must select the network profile and end this process by turning off the “Windows Defender Firewall” option.

After you have disabled the windows firewall settings on your device, then re-login to your AOL email account and verify whether you can compose a new mail or not. If you still face the error, move to the next solution.

Solution 4. Delete Browser’s History and Cache

Deleting the web browser’s history, cache and cookies is a one-go solution for eliminating various online technical glitches. The AOL mail not sending issue can also be resolved by this method.

Below are the steps you can execute to delete the browser’s history and cache.

  • At first, double click on the Google Chrome application icon on the desktop screen to open it.
  • Press the “Ctrl + H” keys together, and then you will be redirected to the history page.
  • After that, you have to click on the “Clear Browsing Data” option, which is available on the top left side of the screen.
  • Click on the “Advanced” tab option and check mark all the boxes. [Make sure to change the time range to the “All Time” option.]
  • After that, click on the “Clear Data” option.

Once you have cleared the browser’s history and cache, then access your AOL email account and verify if the AOL email not sending problem has been fixed or not.

Solution 5. Check the Sending Limit of Your AOL Email Account

Every email service has predefined sending limits when composing and sending new emails. If you have already crossed the sending limit for that day, you will not be able to send new emails.

If you have met your daily limit, you will get a notification about it and show you the waiting time to send a new mail. You only have to wait till the instructions get removed as time passes.

Find Related Page: AOL Mail Smart Features

Some Other Steps To Fix AOL Mail Not Sending Problem

Let’s look at some of the easiest troubleshooting you can perform to resolve the AOL mail not sending problem.

  • Use a high-speed internet connection.
  • Reset the browser’s settings to default.
  • Download the new windows update.
  • Always use an updated and compatible web browser to access the email account.
  • Change the login password of your AOL email account.
  • Check the AOL email account server settings.
  • Disable the email forwarding option.


We hope that by following the solutions mentioned above, you have successfully eliminated the AOL mail-sending problem. However, if you further need any help related to the AOL email account, then our team will be happy to have a word with you. Our experts and professional email experts are available 24/7 at the help desk to resolve your query.

AOL Mail Smart Features

AOL mail, better known as the AIM mail is a seemingly recent development in the America Online’s long history.

Although AOL has offered e-mail service to its paying customers over the years through its all-in-one software package, it is only now that it has offered for free.

In the spring of 2005, AOL launched its one-of-a-kind webmail service which is known as the AOL mail.

The AOL mail in question is different from the AOL’s traditional email program because it does not need a special software and it is available free of cost for anyone including AOL subscribers.

Like other web mail programs, AOL mail runs over the internet through standard web browsers such as Internet Explorer, Firefox, Safari, etc. AOL Mail users can login by simply going to, fill in their login information and start sending emails.

You can always download the AOL’s all-in-one internet software and can make use of the built-in email program.

The latest version is called the AOL Desktop and it is free of cost. For the sake of this article, we are focussing on the web mail version of the AOL mail.

As part of its transition from a subscriber-based service to a Web portal, AOL introduced AOL Mail.

By 2005, Yahoo, MSN, and Google had already made a name for themselves as free Web portals where users could access web-based e-mail, instant messaging, and calendar programs as well as catch up on the latest news

AIM Mail was offered with 2GB of free storage, which was a significant amount at the time because AOL needed to boost the ante in order to participate in the Web portal competition. All AOL Mail accounts now come with unlimited storage.

We’ll go over every step of the process in this article, from creating an account to using the smart features. Let’s get going.

AOL Mail or AIM Mail?

You can sign up for an AOL Mail account by visiting, clicking the “Get FREE AOL Mail” button, and then selecting your account’s email address (for instance, and password.

If you already have an AIM screen name, you can log into AIM Mail with your current screen name and password. Based on your screen name, you’ll instantly receive an AIM Mail address (for instance,

AOL News’ scrolling headlines occupy the majority of the screen when you first connect into AOL Mail. On the left side of the screen are all the actual email functions.

You’ll see a list of icons and folders there, with Inbox at the top. All of the emails you’ve received are kept in your inbox.

You can access the inbox view, a chronological list of received emails arranged from newest to oldest, by clicking the inbox icon.

Click on an email in the inbox to read it; it will then open. The top of the window is where you can find all the fundamental operations for handling and responding to email:

  1. You can reply to a message to the sender or to all of the recipients.
  2. Forward enables you to send the email to a different recipient.
  3. Advanced organizational options like identifying a message as new, flagging it, moving it to other folders, printing it, etc. are available through the Action button’s pull-down menu.
  4. The mail is deleted and moved to your Trash folder, which is also on the left.
  5. The mail is sent to your Spam folder as spam, which will help AOL Mail detect more spam in the future.

Either click “Reply” to an existing message or the “Compose” button at the upper left of the screen to start a new email.

You may alter fonts, text and background colors, text alignment, and more with AOL Mail’s comprehensive text formatting palette. These resources are situated directly above the sizeable text box.

Using the Attach File button, you can attach any type of file, including images. Additionally, you can use the Spelling button at the window’s top to proofread your message.
To view recommended repairs for misspelled words, click on them. To send your message, click the Send button at the top of the screen once you’re finished.

If you’re not prepared, you can store the message in your Drafts folder on the left by clicking the Save Draft button.

Two icons for Contacts and Calendar are located underneath the Trash folder. The address book in other e-mail applications is equivalent to contacts. A new window will open when you click on Contacts, allowing you to add new contacts.

Use AOL Mail Smart Features

Smart Features are automated tools that make using AOL Mail more streamlined and effective while also saving you time. By enabling Smart Features, AOL Mail can recognise things like keywords and carry out the labour-intensive tasks on your behalf.

AOL Mail for Desktop Smart Features include:

  • The Subscriptions view, where you can control and manage email list subscriptions.
  • Your sent and received attachments can be found in the Photos and Documents displays.
  • Enhanced Contacts settings that automatically pull contact information like phone numbers and addresses from emails.

AOL Mail App Smart Features include:

  • Detailed Contact cards that include your contacts’ phone number and email address.
  • The Subscriptions view, where you can control and manage email list subscriptions.
  • The Attachments views, where you can access any attachment you’ve sent and received.

AOL Mobile Webmail Smart Features include:

  • You may manage your subscriptions and unsubscribe from email lists with a single tap from this screen.

Find other related page: Cancel AOL Email Account


We have tried to enlist in this blog, the various features of an AOL mail and also about its smart features. Through this, you can get an overview of the AOL mail and can know all about it.

If there is any other information that you may require of AOL mail, we would urge you to get in touch with us through email. You can reach us through email at

What are the Common Online Error Messages and How to Fix Them

Error messages are your real buddies. Believe it or not, as unwanted as they might be, they surely prove to be helpful as they indicate the reason behind such error codes. There are ample number of error messages that you might encounter while being connected to the internet. There could be more than one reason for an HTTP error code. In this blog, we are going to discuss what the HTTP codes are, what are some of the commonly known error codes and how can you fix them.

What Exactly are HTTP Error Codes?

HTTP codes are basically the responses issued from the client’s request made to the server. For instance, when the web browser tries to connect to the WordPress site, the web browser which is the client is making request to the server which is the WordPress site. Basis how the request is handled, the server side shows multiple responses. Redirects, server errors, client errors are such responses. HTTP error codes do not form part of the web pages, they are server responses to how the request is being handled. HTTP error codes are helpful in figuring out what the problem is.

Now that you know what an HTTP error code is, let’s dig into some of the commonly encountered error codes and also understand how these can be resolved.

a.) 400 bad request error
If you are trying to access a web page that is not open to the general public or if you fill in the incorrect URL, then you might see a 400 bad request error in your web browser. To fix this particular error, you should make sure that you are typing the correct URL. If still the error persists, you might want to use a search engine like Google to find the page which will more often than not, lead you to the right URL.

system error

b.) Network Connection Refused Error
The network connection refused error occurs in three cases. When the website is experiencing loads of unexpected traffic, when it is under maintenance or when it is only accessible by registered users. This particular error usually requires no fixing as this generally is a temporary problem.

You just need to wait for a few minutes or try refreshing the page. It also would make sense to ensure that the URL has been entered accurately. Although a far stretch, you might want to use VPN and try accessing the page. This could help in cases where the connection is being refused because of your location.

Network Connection Refused Error

c.) Unable to locate host error

This particular message can appear in several situations such as: the website being unable to connect with the host server (this could be because of maintenance or bandwidth issues), the network connection has been either lost or impeded, the URL is incorrect. Generally speaking, this error is usually temporary. You need to check the URL for mistakes. Also, try again to contact the server by hitting the refresh button. You must also check the physical network connections to make sure that they are properly attached.

locate host error

d.) Host Unavailable Error

The error message Host Unavailable is displayed when the site is unable to connect with the server. The reasons for this could be high unexpected traffic, website maintenance or the site being taken down. Unlike some online error messages, this particular error is not a permanent one. Refresh the page to try accessing the website again, clear your cookies or just wait for some time and try again later.

Host Unavailable Error

e.) 401 Unauthorized error

401 unauthorized error message means that the server received an unauthenticated request at its end. This message displays that the page couldn’t load because of invalid credentials for whatever reason it might be. It is possible that the login URL has changed or the entered URL is incorrect. If this is not the case, you need to try clearing the browser cache and cookies.

f.) 404 Page Not Found Error

It is possibly the most common error code on the internet. This particular HTTP response is generated when the page that the user is looking for cannot be found on the server. There could be a host of reasons responsible for this particular error code. It could occur because the Webmaster has deleted the page or the entered URL is incorrect. Fixing a broken link is basically an essential maintenance task. One way of doing this is by installing the redirection plugin from the WordPress directory. This can then be redirected to any webpage on the site.

404 Page Not Found Error

g.) 500 Internal Server Error

There are some generic errors that are displayed when something is wrong with the server. Since, it is a generic error message, there are a number of different causes including issues related to WordPress plugins, PHP issues, database problems and much more. Fixing the 500 Internal Server is a bit tedious as there are multiple reasons to blame for its occurrence.

h.) 502 Bad Gateway Error

HTTP error code is different from other error codes. This particular HTTP error occurs when one server on the internet receives an invalid response from the other server. The 502 bad gateway error is displayed on the screen when the server takes more time than the expected to complete the request.

This can be fixed by generally refreshing the browser, clearing the browser cache etc. If you have just moved to the site, try waiting for at least 24 to 48 hours. You can even go to the hosting provider to check with them. Sometimes, a third-party CDN service or WordPress plugin could be causing the servers to give out this 502 bad gateway error. If the solutions provided above don’t work, try switching the WordPress theme to another.

i.) 503 Service Unavailable Error

You might be experiencing 503 Service Unavailable HTTP error because of multiple reasons. It could be either because the internet connection has been lost or interfered with, the site has been deleted or moved or the site is experiencing great amounts of unexpected traffic and is temporarily down.
A quick fix for this particular error is checking the URL for issues (maybe you typed it wrong). Also try refreshing the webpage a few times and then rebooting your network hardware.

j.) 301 Moved Permanently Error

When a particular webpage is permanently moved to a different URL location, the server throws error 301. Although it is not counted amongst the errors per se but still it does communicate important information. This can be on a page-level by pointing you on another similar post(or even homepage) or a domain level.

In order to ensure that the redirection happens without any problems, you need to check the redirect setup. Try switching it with redirection if you, in fact have used the WordPress plugin. If you have used the . Htaccess file to do the redirection, then you need to ensure that you did it correctly. You should keep the domain level redirection for a few months so that the Google knows that the resource has been moved permanently.

k.) 302 Found Error

Although similar to the HTTP error code 301 in some ways, 302 Not Found error is a bit different in the sense that it is used for the temporary redirection. This particular message response tells Google that the page has been moved temporarily and shall get back to its original URL at some point. It shall redirect the user to another URL in moments if it is done correctly. One of the easiest ways of setting up a 302 redirect is by using the WordPress plugin. One can easily install and then use the Rank Math from the WordPress directory.

l.) 410 Gone Error

The 410 Gone error is eerily similar to the 404 response error. You may also think of it as a permanent 404 error. This code is used when the webmaster decides to permanently remove a post or page forever or wants to republish it on another site. This particular response tells Google that the requested resource has been, in fact, permanently removed from the internet and shall by no means reappear, making it quite easier to get the page de-crawled or de-indexed from Google.
There are a host of reasons behind the 410 gone error. Firstly, you need to check the input URL and ensure that is correct. Thereafter, you need to try debugging the update on the WordPress website. Also, you need to uninstall the WordPress plugins or third-party extensions, if any. If there is a problem at the server end, then none of these might work.


Now that you are aware of the various HTTP error codes and how they can be resolved, it is time to apply this knowledge on your site and henceforth, improve your site’s user experience and the SEO. We have tried listing the various HTTP error codes apart from the concept of what exactly are HTTP error codes.
If you have any queries regarding these, you might want to contact us. We have an in-house team of proficient experts who are well-versed with the functioning of codes and can resolve your queriers in moments. Feel free to get in touch with us through our website or shoot a mail at We’d be happy to help!

How To Fix The Update Failed Error Message

To upgrade your operating system is extremely significant. Windows 10 is one of the excellent operating systems for millions of users across the globe. However, because of its popularity, there are multiple issues faced by users while using Windows 10. Among these errors, update failed error where you can’t update your operating system with attractive features is one of them. Microsoft has rolled out new upgrades for Windows 10 to troubleshoot the errors or evaluate performance further. These upgrades can patch up crucial security holes and decrease the danger of damage or smooth your system in an excellent pattern.

Various users encounter error messages associated with Windows update failure. It includes error pop-ups like Windows Update Failed to Install or Install Failed. Few reports say no error message, but the upgrade procedure holds on and can’t move ahead for a long time. There are various methods to fix Windows Update failing errors that will be mentioned in this write-up. You can implement these methods to eliminate Windows Update failing errors.

Factors Behind Windows Update Failed Error

When it comes to Windows Update error failing multiple times, there are many factors available that are responsible for producing it.

Missed or Corrupted System Files:
System files are significant to ensure that everything operates on your device. Damaged or corrupted system files are present there, causing Windows Update to Fail.

Outdated Drivers:
Drivers are required to get components that come with Windows 10 accessibility like graphic cards, network cards, etc. If a driver is associated with this error upgraded in a while, that can cause Windows Update errors.

Windows Update Error:
There might be a case that something gets wrong with your upgrade service itself. Alternative methods are used to download the recent Windows 10 upgrade below.
Always remember that the above list doesn’t contain all possible causes. Update error may be caused because of a unique issue in your computer. Never panic if you can’t upgrade Windows 10 error.

Firefox Windows 10

Repairing Methods To Troubleshoot Windows Update Error

Some troubleshooting ways are available to fix Windows Update errors.

Step – 1 Activate the Windows Update Troubleshooter Tool

Microsoft has a troubleshooter tool to assist with errors with Windows 10 upgrades. This tool is available free of cost to download. Simply activate the tool and observe if you can recognize and troubleshoot errors.

  • Firstly, download the Windows Troubleshooter tool. For that, you need to visit the official website of Microsoft, which is verified as completely safe and trustworthy.
  • Locate the WindowsUpdate.diagcab file from the Downloads folder in your local Storage.
    Thereafter, click on the folder a couple of times to open it. It will establish the troubleshooter window.
  • Lastly, go through the on-screen instructions. If the troubleshooter can’t recognize the issue, simply tap on them to automatically apply rectification procedures.

Make a note that Windows Update Troubleshooter is not always right. If even the troubleshooter tool can’t find any error, you must continue with steps until you search for something that works to overcome Windows Update Failed error.

Step – 2 Reinstitute Windows Update Associated Services

If a service associated with Windows Update can cause the issue due to wrong settings, it must be switched off. Simply resolve this error by executing commands that reset services by delivering upgrades.

  • Tap Windows+R keys on your keyboard to establish the Run utility.
  • After that, enter cmd and click Ctrl+Shift+Enter. It is going to establish the Command Prompt with administrative permission.
  • If notified, confirm to allow the Command Prompt to create changes on your device. It means that you need to sign in to an administrator account.
  • Thereafter, stop the services associated with downloading and establishing Windows Update files.
  • Furthermore, within the command prompt, type the following lines, clicking the Enter key between each line.
  1. Net stop appidsvc
  2. Net stop cryptsvc
  3. Net stop wuauserv
  4. Net stop bits
  • After restricting the services, enter the following input commands, tapping the Enter key after each line.
  1. Ren %systemroot%\Software Distribution SoftwareDistribution.old
  2. Ren %systemroot%\system32\catroot2 catroot2.old
  • Finally, restart Windows and update associated services using the following commands. Again, tap Enter after each new line to run the command.
  1. Net stop appidsvc
  2. Net stop cryptsvc
  3. Net stop wuauserv
  4. Net stop bits
  • Switch off the Command Prompt and examine if your Windows Update has been rectified after running the commands.

This might have helped you fix the update fail issue you are facing.

Firefox update

Step – 3 Use System File Checker (SFC) Scan

System File Checker, as the name suggests, is a tool to scan and resolve any problem in your file. If the Windows update fails, an error is happening because of a corrupt file, then this is the tool you need to run.

  • In order to initiate the scan, you first need to open the Run command utility. To do so, press the Windows+R keys on your keyboard simultaneously.
  • After that, in the given space, type cmd, and instead of hitting the Enter key, go ahead with Ctrl+Shift+Enter keys together. This will let you access the Command window with admin permissions.
  • Next, remember to select Yes on the prompt window to allow this software to make changes to your desktop.
  • Once the Command tab is up on your screen, put sfc/scannow in the command box and click on Enter to start the procedure.
    Thereafter, you will have to wait for some time to let the SFC scan finish.
  • Note that the scanning process can be time-consuming. Therefore, you should neither close your PC nor the Command prompt window.
  • Finally, when it is over, restart your PC.

You might now be able to update your Windows 10.

Step – 4 Disable Your Antivirus Temporarily

There is a possibility that you are unable to go ahead with the update process because of certain restrictions from your antivirus. In order to make sure that this is not the reason behind the same, try disabling it for a while and see if you are able to resolve the problem.

  • First of all, start your PC and go to the Taskbar at the bottom of the home screen.
  • After that, right-click the same on a vacant area where no icon is present and select the Task Manager option.
  • Next, click on More Details to be able to access all the options available on the Task Manager.
  • Furthermore, choose the Start Up option from the Menu Bar on the window.
  • Thereafter, a list of options will open up on your screen.
  • Here, you need to look for your antivirus and when you locate it, hit the same.
  • On the following window, you will see the Disable button, select the same and then click on the time frame for which you want to choose.
  • Lastly, restart your system and go ahead with the update process.

Remember to enable the antivirus again once it is over.

Step – 5 Run DISM Command

If nothing has worked for you yet, don’t sweat. There are other solutions too in order to fix the problem. Using the DISM command can help you deduct any corruption on your PC and fix it by itself.

  • First, you need to open the Run Utility on your system. Hit the Windows and the R keys on your keyboard in order to do so.
  • From here, go to the Command window with administrative permissions. To do so, type cmd and press Ctrl+Shift+Enter on your keyboard.
  • Thereafter, on the command box action bar, copy-paste DISM.exe /Online /Cleanup-image /Restorehealth and press the Enter key.
  • Now you need to be patient while the software does its function and troubleshoot the issue for you.

Finally, restart the system again and update your Windows.

Firefox Windows 10 update

Step – 6 Use Backup To Restore Windows 10

One more method that you can try is to restore your system to the point where you were able to install and update the Windows without an update failed error.

  • First of all, close all the windows running on your PC and press Windows+S to open the Search bar.
  • Here, type Restore, and from the list of options that appear on the window, select Create a Restore Point.
  • This will directly take you to the System Properties tab.
  • After that, go ahead and follow the guidelines available before you in order to look for an old restoration point.
  • This will help you go to the point.

See if you have resolved your upgradation error code.

Related Page:  Firefox Cant Load Websites But Other Browsers Can

Winding Up

It is important to update your Windows to its latest version in order to run your tasks smoothly. However, there are times when you might face an Update Failed Error Message. This indicates that you are unable to proceed with the update. In case you are also troubled with the same, you can simply follow the solutions mentioned in this blog, and that might do the job.
For any additional help, you can get in touch with our IT experts over a call, via live chat, or through email, and we will assist you through the issue.

Firefox Not Responding or Hangs

Firefox is one of the most significant web browsers and is popular among multiple users worldwide. However, it’s a perfect alternative for several browsers like Chrome, Safari, and Microsoft Edge. The Firefox browser keeps on upgrading to ensure a great experience for the users. However, you may experience Firefox not responding or hanging at multiple instances when using the browser. Besides, there are multitudinous reasons that can cause the Firefox browser to take place. Follow this full post to learn about the possible reasons and troubleshoot steps to fix Firefox not working issue.

What Takes Place When Your Firefox Does Not Respond?

The Mozilla Firefox is not responding; the browser freezes and stops reacting over multiple commands. In this situation, you can’t move your mouse on the screen. In simple words, your Firefox browser stops responding. Moreover, you will get a small window in the middle of the screen with a short message Firefox not responding or Firefox already running but not responding error. Such error texts become more irritating as carrying on happening once it seems. So, go through troubleshooting methods to rectify Firefox’s not responding error. If Mozilla Firefox is not working, responding, or hanging, this write-up will assist them in troubleshooting easily.

Multiple Reasons Behind Firefox Isn’t Responding.

Various causes behind Firefox’s not responding are listed below to rectify this problem easily.

  • Because of some malicious add-on recently attached to Firefox
  • Corrupted, lost, or missed database files
  • Some procedures are hanging without any prior notification
  • Web browser not responding because of operating system file error
  • Disturbance from other existing browser settings
  • Repetitive visit to a malicious website
  • The web page script might have become non-responsive in the Firefox browser.

Troubleshooting Steps To Fix Firefox Hangs Or Is Not Responding Issue

A few simple troubleshooting steps are given below to fix Firefox hangs or is not responding.

Solution 1: Turn Off Forcefully the Browser Window

  • Tap the Ctrl+Shift+Esc keys together that open the Task Manager Window.
  • Get the Firefox browser and choose it under the processes tab
  • Tap on the End Task button available a the end of the window screen to exit from the browser application.
  • Restart and establish the browser to examine if the error has been rectified or not.

Solution 2: Turn The Hardware Acceleration Off

Hardware acceleration enables Firefox to utilize your system’s graphics processor to show heavy graphic content. It remains turned on by default. However, turning off the Hardware acceleration can help in resolving the freezing problem in Firefox. Follow the below-given steps:

  • Go to the menu button and select the Options tab.
  • Now go down to the Performance section located underneath the General tab. Uncheck the box Use recommended performance settings, and it will show the hardware acceleration option.
  • Here, you need to uncheck the box for Use hardware acceleration when available.
  • Now go to the menu and click on the Exit option to quit.
  • In the end, start Firefox to check the error status.

Solution 3: Examine for Browser Updates

Sometimes, potential threats and issues to Firefox come from outdated browsers. To examine for browser updates, tap on the Firefox menu icon. Next, you observe a Help option under which you have to choose the About Firefox option. So, a window accesses that displays whether the browser is updated or not.

Solution 4: Uninstall or Delete the Add-on

Another method to troubleshoot Mozilla Firefox is to delete the recently established add-on to your browser. For uninstalling, tap on Menu and then press on Options. Choose extensions and themes on the left side. Now, observe the extension you want to delete.

Solution 5: Remove Caches, Cookies, and Site Data

Mozilla Firefox stores cache, cookies, and site data that allows the browser to load the page quickly and provides a personalized experience for users. The step that takes place once you visit the website that leads to a large amount of data. Slowly, it brings issues, and you must delete caches, cookies, and site data.

Solution 6: Scan Malware and Virus

Viruses and potential threats have become one of the primary reasons for Firefox not responding issue. This tool might affect and change important files restricting them from working appropriately. Therefore, examine viruses or malware. Enter Virus and Threat Protection at Taskbar in the search box. Establish Programs under Virus and Threat Protection, then tap on Scan options. Choose the Full Scan option and let the procedure complete.

Solution 7: Check If Updating Your Graphics Drivers Helps

If none of the above solutions has helped in the error resolution, update your graphic drivers. Updating drivers can fix the bugs and eliminate the compatibility issues to resolve the Firefox not working issue. Additionally, updating your drivers on a regular basis also ensures the optimal performance of your machine. You can get it done in two ways:

  • Updating Drivers Manually

The first procedure to update the driver is more demanding as it requires you to be tech-savvy to find the right driver online, download it and install it correctly on your device. You may get several drivers for your device as they keep updating regularly. To install, you need to go to their official website and download them manually. Once downloaded, save the executable file to a suitable location and then open it for installation. Follow the instructions given on the screen to finish the task.

  • Updating Your Graphics Drivers Automatically

The second procedure is automatic, which is also a recommended procedure for installing the drivers. In this method, you don’t need to put more effort. Besides, even the newbies can also get it done with simple steps. You can utilize Connect Helpline to update your drivers automatically. Besides, you don’t even need to worry about the right driver as Connect Helpline recognizes your system and finds the right driver for you online. It prevents users from downloading and installing the wrong drivers. Furthermore, the installation process completes in a fail-safe manner in this method.

Solution 8: Create A New Places Database For Error Resolution

If Firefox is freezing now and then, it is possible that the “Places” database is corrupted. To fix this, you need to create a new “Places” database by following the below-described steps:

  • Click on the menu buttons you may recognize with the three lines and then select Help.

Create a new places database

  • Next, you need to click on the Troubleshoot Information, and the same tab will open on your screen.

Create a new places database 2

  • Thereafter, you need to go to the Application Basics section.
  • Here, try to locate the Profile Folder, and once found, click Open Folder and it will open the profile folder.

Create a new places database 3

  • Alternatively, you may open the profile folder by typing %APPDATA%MozillaFirefoxProfiles in the Run dialogue box.
  • Moving ahead, click on the menu button and select Exit and wait for Firefox to quit completely.

Create a new places database 4

  • Now that the profile folder is already opened go down and find the file places.sqlite.
  • Right-click on this file and select Rename.
  • Add .Old at the end of the file name so that it would look as places.sqlite.old.
  • Also, perform the same procedure to rename the places.sqlite-journal file if it exists.
  • places.sqlite-journal >> places.sqlite-journal.old.

Create a new places database 5

This procedure will remove your browsing history and daily bookmarks. Restart the Firefox and check if the freezing problem is resolved. If not, move to the next solution.

Solution 9: Delete Duplicate Session Restore Files 

Session Restore is a time-saving feature in Firefox that saves open windows, tabs, and other information. However, the multiple copies of the Session restore piling up in your Firefox can cause problems when opening it. It can be a possible reason behind the Firefox freezing issue. Fix the error by deleting duplicate sessions by using the below-stated steps:

  • In the beginning, you need to click on the Menu button depicted by three lines.
  • After that, select Help to proceed to the next step.

Delete Duplicate Session Restore Files

  • Here, you have to click on the Troubleshooting Information option.

Delete Duplicate Session Restore Files 2

  • When the selected option opens, go to the Application Basics section.
  • Locate the Profile Folder and next to it, click Open Folder. It will open the profile folder.

Delete Duplicate Session Restore Files 3

  • Alternatively, you may type %APPDATA%MozillaFirefoxProfiles in the Run box to open the profile folder.
  • Again, go to the Menu button located in the upper right corner of Firefox and select Exit. Patiently wait until the Firefox quits completely.

Delete Duplicate Session Restore Files 4

  • Thereafter, go to the profile folder we have just opened. Here, you need to locate and delete the sessionstore.js file and also the duplicate copies, such as (sessionstore-1.js), (sessionstore-2.js).

After the error-free execution of the above-listed steps, you may try to restart Firefox and check if the error is resolved or not.

Fix 10: Troubleshoot The Corrupted System Files

If none of the above-given solutions brings luck to the error resolution, you need to check and fix the corrupted system files. A missing, damaged, or corrupted Windows software file can be one of the most apparent reasons behind the Firefox not working issue. Repairing the damaged Windows system files can help you in the error resolution.

To repair, you may run automated tools from the Internet. They will run a deep scan of your Windows system to identify the prevalent issues and troubleshoot them automatically. Once resolved, you can get rid of the Firefox not working or freezing issues. Restart your Firefox, and it should run with its utmost efficiency.

In Conclusion!

The above troubleshooting steps will assist you in fixing Firefox hangs or not responding to the issue instantly. You can implement them to resolve this problem in Mozilla Firefox. If you can’t rectify this problem, you must dial the Mozilla helpline number to troubleshoot the issue.